Is Your Company Stuck?
Be a Brand People LOVE!
Immersive Brand Labs to Untangle the Biggest Challenges Facing Your Customers and Employees
79%
of workers want to leave their job.
Forbes 2023
77%
of customers that will switch brands after a few negative interactions. Genesys 2023
30%
increased customer loyalty when employees are engaged.
Qualtrics 2023
Customers should LOVE doing business with you.
Employees should LOVE working for you.
Success follows when companies prioritize the experiences of people
Transform Obstacles Into Opportunities
Hidden beneath the surface of your company are things that are getting in the way of customers and employees LOVING doing business with you. Tangled Rabbit empowers your teams to create loyal customers and employees through immersive labs that uncover what it's really like working with your company.
Immersive Brand Labs
Our clients know that their employees and customers are their greatest asset. Tangled Rabbit unlocks the power of your teams to uncover the hidden opportunities within your company. We lead your teams in Immersive Brand Labs where they learn from real people so, together, we can uncover and solve the biggest challenges people face when doing business with your company.
Quick Insights
Get unstuck in an afternoon. Our Quick Insights lab allows your teams to learn from real customers and employees and quickly uncover some of the biggest challenges they face when working with your company.
Experience Deep Dives
Equip your teams to take ownership of creating brands that people LOVE. You set the challenge, and we’ll lead your team through immersive experiences to gain insights, collaborate, and co-create solutions that make customers and employees want to do business with you.
What Clients Are Saying
Working with Tangled Rabbit was the highlight of my day! They focused us on customer needs, removing personal motivations and politics. This led to honest, deep collaboration that resulted in solutions our customers loved, and our employees were excited to support.
Mike R., Project Manager
The labs have been the most effective in pushing the team out of our comfort zone and leading us on the journey to experiencing Empathy. We've discovered that experiencing Empathy is the driving force that propels us to consider creative solutions for our customer's needs."
Lakeysia C., Sr. Manager Service Transformation
I really valued Tangled Rabbits inclusive approach. I’ve never worked with anyone else who had a skill set like Beth’s: she’s got all the essentials (smart, funny, team-oriented, professional) and she’s also got the ability to tease out the important insights to help you create something that’s going to really excite people, not just satisfy them.
Cheryl L., Project Manager
